AI Services Market › Use cases › Sales, Marketing & Support
Sales, Marketing & SupportDone with Make, ChatGPT Jul 22, 2026
Draft chat replies from a browser extension
A browser extension sends the visible conversation to a Make webhook where ChatGPT analyzes it and drafts a reply.
- What They Did
- The setup was a simple Chrome extension used on Fiverr order messages. It added a Draft button in the message box; when clicked, it collected the visible prior messages and sent them to a Make webhook, where ChatGPT analyzed the chat and produced help for negotiation, breaking down requests, and drafting proposals.
- How It Went
- The poster says it was practical enough for live order management and also added one-click creation of new inquiries in ClickUp as their CRM. They gave no metrics, failure cases, or detail on how much editing the drafts still needed.
- Worth Knowing
- The main catch is that it only reads the visible messages in the conversation, so context may depend on what is loaded on screen.
Try it yourself with Make
Build a Make scenario that starts with a webhook receiving the text of a chat conversation, sends it to ChatGPT with instructions to summarize the situation and draft a reply in [my tone, such as friendly and concise], and returns the draft to the webhook caller. Give me the webhook URL and a sample test request. The draft should only be shown to me and never sent automatically. Test it with [sample conversation] and show me the reply it drafts.