AI Services Market › Use cases › Travel & Bookings
Travel & BookingsDone with custom-built or unnamed agent 2026-10-27
Book an anniversary dinner reservation with a desktop agent
Poster used an AI desktop agent to book a reservation at Serafina in San Francisco for an anniversary dinner.
- What They Did
- The poster used Spongecake with OpenAI’s CUA as a desktop agent, not a fixed script. They gave it a detailed prompt with an OpenTable search URL, constraints like Friday only and earliest time from 7:30 p.m., their phone number, and preferences for opting out of restaurant marketing but allowing reservation text updates; the poster noted OTP handling still needed a solution.
- How It Went
- It was far enough along that the poster showed the agent booking the anniversary reservation at Serafina in San Francisco, but they said OTPs were still an unsolved part of the flow. No performance numbers or success rate were given.
- Worth Knowing
- The main catch was authentication: the poster explicitly said they still needed a good way to handle OTPs.
Try it yourself with custom-built or unnamed agent
Book a dinner reservation for [number] people at [restaurant name] in [city] on [date] around [time], for [occasion]. Use [OpenTable, Resy, or the restaurant's site], and note any special requests like [request]. Pause and show me the exact time, party size and any deposit or card details before you confirm, and stop when you have a confirmation to show me.